Retail
Optimize retail operations, improve brand awareness and increase customer engagement
Overview
Today’s consumer-driven Retail industry is increasingly expected to ethically manufacture products, while exponentially growing across all omni-channel retail networks. Retail solutions help companies adapt their sourcing strategies to overcome supply chain disruptions and meet online demand for always-connected consumers.
Key trends
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Retail businesses are creating frictionless, contactless experiences with check-out-free stores and fast, convenient delivery to meet consumers’ growing expectations.
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Companies are improving product traceability throughout the supply chain to prove sustainable sourcing and deliver on climate promises.
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Traditional retailers are embracing augmented reality and other disruptive technologies to compete more effectively in an increasingly digital world.
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Retailers are establishing their own logistics networks to overcome continued supply chain disruptions and guarantee delivery of goods across their retail networks.
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Companies are enriching the customer experience to bolster hybrid retail models, where purchases start online and lead to additional in-store purchases.
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Low-cost discount stores are growing exponentially as consumers demand increased value amidst rising inflation and global market volatility.
Key Retail solutions
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Supply Chain Integration
Automate and optimize supply chain processes
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Trading Partner Community Management
Improve supplier onboarding, communication and collaboration
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Shipment Track and Trace
Enable end-to-end visibility of shipments and assets in extended ecosystems
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Experience Platform for Customer Experience Management
Create personalized experiences across the full customer journey with one platform
What makes OpenText different
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Powerful network
Quickly find and connect with the more than 1.1 million global trading partners across OpenText™ Business Network.
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Industry knowledge
Leverage a deep understanding of key business processes to support standards, such as GS1, used across brick and mortar and online retail networks.
Leaders trust OpenText
Learn how leading Retail organizations lean on OpenText solutions.
See more success stories
